The schlage lock usually flashes a green light after entering the code to indicate that your code has been accepted and the door can now be unlocked. Sometimes you also face the problem of schlage lock not working after the battery change. In such a situation, your device gives the green light but does not open at all. Some steps may be responsible for this. You just have to keep a few things in mind.
This is not a big challenge; we solve this problem easily through some simple solutions. Using this type of lock has become very popular in today’s time.
When there is a problem of schlage lock won’t unlock with the key, then it often happens due to wrongly entering the user code. In this case, your keypad does not communicate with the schlage lock and understands that something unusual is happening. In such a situation, you can fix it by resorting to the factory reset option or you can easily solve this problem by rebooting your device. This problem is mostly seen due to low battery.
Why Is My Schlage Lock Not Unlocking
Let us take a look at some of the reasons why your Schlage keypad deadbolt won’t unlock.
- You may have entered the code of your Schlage lock wrong in a hurry.
- Your door will not be unlocked even if the Schlage lock override is enabled.
- For some reason you have enabled vacation mode, then this problem will surround you.
- Schlage lock, not working problem will appear even if any error remains in installing this type of device.
- Due to any technical fault in the battery, this problem can increase even more.
How to Fix Schlage Lock Not Unlocking With Key
Above we have explained to you various reasons due to which your schlage code lock not unlocking problem is very high.
What if you want to unlock it but it doesn’t work then you can do so through the troubleshooting steps.
Check for Valid User Code
Make sure that the code you are entering over and over again is correct.
If any type of mistake is found in the code, even then your lock will not be able to be unlocked at all.
If the user is unable to recall the code, you can write it down somewhere where it can be easily found, but bear in mind that no information about it should be shared with anyone.
Disable Override Is Enabled
Override features are a feature included in your schlage lock. When it’s turned on, your keypad and other functions won’t operate at all. So you enter your user code, but the door remains locked.
So you need to check these features. If you keep it enabled then you will not be able to work at all. So disable it.
After disabling it, you can easily lock it out when you want to use it again, and then enable it again.
Let’s know how to do this.
- The first thing you have to do is remove the battery cover from your device and disconnect the battery from the device.
- Your override slot will appear here.
- If it is set to lockout then set it to normal and reconnect the battery.
- Now your keypad will start functioning normally and you will be able to enter user code easily.
As previously stated, this item is battery-powered solely. The battery is faulty, thus it won’t work. Even if the schlage lock battery runs out, the lock’s functionalities are said to stop working.
In such a situation, you should always keep checking its battery or you can also use a rechargeable battery and schlage keypad door lock not unlocking issues resolved easily.
Factory Reset the Schlage Lock
Now we’ll tell you what to do next. The green light blinks whenever the user inputs his code, yet the door does not open. In this case, you can factory reset your device.
After factory reset your device will erase all preinstalled settings.
Let our know-how by doing a factory reset, the problem of schlage lock problems gets resolved.
- All you have to do is remove the battery cover from your device and take out the battery.
- After this, with the help of a keypad, press and hold the schlage lock button.
- You have to do this for 10 to 15 seconds.
- After that reconnect the battery and again press and hold the schlage lock button until the green light blinks.
- After this, the sound of a beep also comes in front of you, which confirms that your factory reset process has been completed.
Disable Vacation Mode if Enabled
Keep in mind that even if you enable vacation mode, your keypad will stay locked. So, if you’re in a rush, don’t try to put your code in multiple places.
Prepare to disable this feature first; once you’ve done that, you’ll be able to unlock it.
Unlock Schlage Lock with a Physical Key
With the help of the above solutions, the problem of Schlage Lock Not Unlocking is still not resolved, and then you must use the physical key.
If this device does not work for some reason, keep the physical with you; else, you may go into trouble.
After physically unlocking, you should immediately contact the schlage lock team and inform them of the situation so that this function may be disabled as soon as possible.
Check for Lock correct Installation
Wait are you in a hurry if yes, we would like to remind you whether you have installed your lock correctly. If you do not know about it then we will suggest you always install your device properly otherwise the problem of schlage keypad not working will remain in front of you.
For this, you have to use the key turn down option and rotate the door lock to see if the installation is complete or not.
If it retracts, you can be confident that the lock has been installed correctly. If it doesn’t retract, there’s a chance it’s having trouble unlocking and won’t work properly. To uninstall it and then reinstall it.
We recommend that you pay close attention to all of the steps in the installation procedure when using the instructional guide.
We are trying to explain the problem of schlage lock won’t open in different ways but cannot understand why this is happening so often.
Despite the fact that we have provided numerous explanations in this article, we nonetheless recommend that you visit their official website and call their toll-free number.
They will next listen to your full problem and begin to solve it one step at a time. If your device has a technical problem, it will be replaced.